I am running into some odd behavior when I try and do general address screening for SPL checks. I am taking names directly from the SPL list that I loaded yet when I screen them most are not getting blocked even though I am entering the exact name/country that is on the SPL list.
All the configuration is complete.
I have attached a document with some screen shots that might help.
I have made multiple changes to the detail control for the name.
I could not fit the last two screenshots one was of the SPL entry "EL DULCE" and the second was a shot of the results of the general address check when I entered EL DULCE and MX. The system did not find a match even though I entered the exact name.
It seems like if I enter the exact address of the entry from one of the denied party lists the system won't find it. It sometimes will match on other strings etc. I was able to get a hit for El CHAYO which is on the list, but when I took one of the other entries in the detail list and ran that address it doesn't find a match.
Update: I'm still finding the behavior odd. I would have expected that every entry that is on an SPL list in the system would get blocked if I screened the exact name in the general address screening but that is not the case.
Also I'm wondering how this search is actually carried out since normally the SPL and BP's would be indexed before screening but since the general address check is more or less an ad hoc check there isn't an index for the address I type in or is one generated in the background?
If the system can't find an entry that is on the SPL list that I have entered exactly the same way I am very concerned on what is happening in the background when it checks BP's?
NEW:
I have entered a ticket with SAP about this and they have sent this to the developers because they couldn't understand the behavior either.
So a question for GTS users. Have any of you tried taking entries from your current SPL list in GTS and then using that name/address to run a general address screening? If so are do you get blocks for 100% of the entries that you try? I would expect that I should but I am not and I am entering the exact name/address as resides in the SPL list.