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Delivery block in sales order - status EXLS (Export Control)

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Hi Experts,

 

I am facing one strange issue in one of the sales order.

 

Sales order is displaying system status for line item as EXLS and because of that we are not able to create delivery for this sales order.

 

System status EXLS.JPG

 

In legal control issue log I could see the issue with license.

Legal control issue log.JPG

When I check this document for any block in ERP and GTS systems the document is not blocked in any of the system for GTS.

 

Also the sales document is assigned with license in GTS system.

License status in GTS system.JPG

 

I will really appreciate your help to identify the reason for this system behavior.

 

Please let me know if you need further information in order to analyze this issue.

 

Note: this issue is only for a specific sales order type / item category, we tried to create another sales order with another order type / item category and it was created without any issue

 

Rgds

Sourabh


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