Hello Gurus,
We are upgrading the GTS system from 10.1 to 11
Post upgrade, I checked for a normal Embargo scenario and it gave the expected result.
I also checked for the SPL and got the expected result.
The documents showed all the traffic lights in the Item overview Tab at the header level.
I then tried checking on how the system behaves for a legal block.
Hence I set the determination strategy and tried for an Order that requires a license expecting the system to throw a legal block pop-up
But I didn't get any and when I saw the order in GTS, I do not see any traffic lights either.
I then reverted all the changes and tried another order, but that again didn't have any traffic lights.
And henceforth, all the orders coming to GTS now, do not have traffic lights!
Things I checked -
1. Leg Reg for SPL is active
2. Leg Reg for Embargo is active
3. Leg Reg for Legal control is active
4. Doc type and Item category are mapped for having SPL/Embargo screening as well as Legal control
5. Deleted the 'set' determination strategy and also marked the Product as No control.
Kindly advise further steps towards resolution.
Cheers,
VK